FEATURED CASE STUDY
Sovereign Housing Association
To achieve a true digital transformation, Sovereign – one of the largest housing associations in the UK – needed a technology solution that could enhance the customer service provided in the contact centre, improve the tenancy management capabilities of
the housing offices and create efficiencies across all customer interactions. Their partnership with PowerObjects focused on designing a cloud-based platform that is extendable for the future and includes self-help options that enable tenants to fully engage in the management of their own homes.